AI receptionist for cleaning companies and maid services
Most cleaning business owners are cleaning, or driving to the next house, when the phone rings. With your hands in gloves and a vacuum running, the call goes to voicemail. And a lot of people looking for a cleaner won't leave a message. They just call the next name on the list. Sami, Callbassador's done-for-you AI receptionist, answers when you can't, gets the details you need to quote, and texts you a summary.
The calls a cleaning company actually gets
- Quote requests. "How much for a three-bedroom, two-bath with a dog?" Sami asks for the size, the rooms, pets, how often they want cleaning and any problem areas, so you can quote without playing phone tag.
- Walkthrough and estimate bookings. For bigger homes and commercial bids, Sami books the walkthrough on Pro and Crew plans, or takes the request and sends it to you on Starter.
- Recurring-client reschedules. A weekly client needs to move Thursday to Friday. Sami takes the change, offers open times if booking is on, and texts you so the right team shows up on the right day.
- Move-out and move-in cleans. Tenants, landlords and realtors calling on short notice. Sami gets the move-out date, whether the place is empty, whether appliances need cleaning inside, and who is letting your team in.
- Commercial and janitorial inquiries. Office managers asking about nightly or weekly service. Sami records the square footage, schedule, after-hours access and who decides.
Built for owners who clean, too
In a small cleaning business, the owner often cleans, trains new hires, does the walkthroughs and answers the phone, sometimes all in one afternoon. You don't have to choose between the job in front of you and the call coming in. Forward only the calls you miss, only after-hours calls, or all of them, and change it anytime. Sami won't take card numbers or access codes over the phone; she passes access questions to you.
What you set up once
We set everything up for you, usually within 48 hours: the services you offer (standard, deep, move-out, post-construction, commercial), the towns you cover, any minimums or "we don't do that" rules, how much price information to share, and when a call should go straight to your cell, like a current client locked out or a same-day request.
Serving cleaning businesses across the U.S. Plans from $79/mo. Founding 10 (opens Nov 7, 10 spots): $99/mo for 12 months. Free setup, 14-day trial, cancel anytime. Results vary by business.
Questions from cleaning business owners
Can Sami give a cleaning quote over the phone?
She can collect everything you need to quote: home or office size, bedrooms and bathrooms, pets, how often, and whether it is a standard, deep or move-out clean. She can share price ranges only if you give them to her. Otherwise she tells the caller you will follow up with a quote, and texts you the details.
Can she book walkthroughs and estimates?
Yes, on Pro and Crew plans Sami can put walkthroughs and first cleans on your calendar using the time slots you allow. On Starter she takes the request and texts it to you to confirm.
What about recurring clients who need to reschedule?
Sami takes the client's name, address and the visit they want to move, offers openings if booking is turned on, and texts you so your schedule and team stay in sync. You decide whether she can move visits herself or only take the request.
Does it work for commercial and janitorial accounts?
Yes. For offices, medical suites, gyms and other facilities, Sami asks for the square footage, how many nights a week, after-hours access and who handles the walkthrough, so you can price the bid.
Will callers know they are talking to AI?
Sami greets callers naturally. If anyone asks whether they are talking to a person, she always answers honestly that she is an AI assistant, and every call opens with a recording notice.
How much does it cost?
Starter is $79/mo (150 minutes), Pro is $149/mo (400 minutes plus booking) and Crew is $249/mo (800 minutes). Our Founding 10 offer (10 spots, opening to the public Nov 7, with early access for invited businesses now) is Pro at $99/mo locked for 12 months. Free setup, 14-day trial, cancel anytime.